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"Following" Support Center Topics

Brian Apr 02, 2013 09:38AM EDT

On Get Satisfaction, we were able to "pin" topics so that we could "follow" them. I do not see this feature on the new Support Center.

This would be helpful.

To be honest, so far I liked the features of Get Satisfaction better but I am sure that you are working on improving this new Support Center!

Up 2 rated Down
Jaime Apr 02, 2013 11:16AM EDT OnSong Agent
Brian,

I have actually found a way that you can "pin" a topic and follow it in an RSS Feed. Please go to the following URL and follow the instructions: https://support.desk.com/customer/portal/articles/4178-viewing-knowledge-base-content-as-an-rss-feed

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