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Chorus not indenting

Brian Mar 30, 2013 06:20AM EDT

I usually indent my chorus on OnSong.
Today, I imported a song text and for some reason my first chorus is not indented by my Chorus 2 and Chorus 3 are indented. I have a colon after "Chorus" and a blank line above it, so I am not sure what is going on. I have never had this issue until now. Is there a bug in the most recent upgrade or am I typing in something wrong? All of my previously imported songs look fine.

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Brian Mar 30, 2013 07:00AM EDT
I just imported another song this morning and neither CHORUS 1 nor CHORUS 2 are indented for this song.
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Brian Mar 30, 2013 08:04AM EDT
Imported a 3rd song and it works. This one just has one version of the chorus so not sure if that is the difference?
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Jaime Mar 30, 2013 10:24PM EDT OnSong Agent

This sounds like it may be a formatting issue. Please send your diagnostics along with the titles of the two songs you are having trouble with and we will review them.

To send diagnostics: Open OnSong--> Utilities Menu (Gear Icon in the menu bar)--> Communicate--> Send Diagnostics--> Type your name, case number (if you have already opened a support case), and a description of what is happening in the body of the email--> Send.

Please give as much information pertaining to the problem you are having. The more we have, the quicker we will be able to get an answer and solution to you.

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