Support Center

How to send diagnostics for review

Last Updated: Aug 29, 2013 11:50AM EDT
To send diagnostics:  Open OnSong--> Utilities Menu (Gear Icon in the menu bar)--> Communicate--> Send Diagnostics--> Type your name, case number (if you have already opened a support case), and a description of what is happening in the body of the email--> Send.

Please give as much information pertaining to the problem you are having.  The more we have, the quicker we will be able to get an answer and solution to you.
Feedback@onsongapp.com
https://cdn.desk.com/
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